3 Keys to Merging Agile, DevOps & Staff Augmentation

How do you enable an IT organization to support a fast-growing technology company while also building a scalable delivery organization that will last? This was a question asked to me recently and I thought I’d share some of my learnings that I’ve faced for decades now while working with development and management teams at large,… View details.

Connecting The Customer Success Platform

This year I had the privilege to present at Dreamforce ’15 on how we’re tackling enterprise data and integrations at Salesforce.com. This is a business operations topic where many companies are struggling to make sense in an ever-shifting and growing landscape of data, technologies and software architectures. Each organization is different in how they try to solve this complex… View details.

The Programmable Enterprise

Salesforce continues to grow at a 30% rate year-over-year. As a result, our data silos continue to increase across the company. This is especially true when companies are acquired and incorporated into the overall Salesforce ecosystem. In order to continue to support a $20B dollar company by the year 2020, our internal data integration infrastructure and… View details.

Why Point-to-Point Integrations Are Evil

Salesforce has been growing at 30% year over year. In order to grow at this rate while supporting the business, IT has had to make compromises. Many of these compromises have been to defer infrastructure and architectural investments to a later date. Unfortunately, over time, IT will become the bottleneck or worse, the blocker for… View details.

Why IT Budgets Promote Point-to-Point Integrations

Today many IT departments have a hybrid of legacy on-premise applications and newer, more innovative Software-as-a-Service (SaaS) business applications that they need to manage. Salesforce.com is no different; we have a lot of SaaS and on-premise applications that we use to run our daily operations. Our Enterprise Application Integration program has a number of use cases that we… View details.