Today many IT departments have a hybrid of legacy on-premise applications and newer, more innovative Software-as-a-Service (SaaS) business applications that they need to manage. Salesforce.com is no different; we have a lot of SaaS and on-premise applications that we use to run our daily operations. Our Enterprise Application Integration program has a number of use cases that we… View details.
Change Management is the very necessary process that your company uses to ensure growth without chaos. With Salesforce, change could result from any number of things, such as: organizational changes, business process changes, adding or removing processes, modeling modifications, new Salesforce releases, introduction of new custom applications, or integrations. Whatever causes the need for change,… View details.
The other day I was asked to give a presentation on my philosophy on leadership. I’ve been managing people and projects for quite some time and have a track record producing results, so naturally I thought this would be a great opportunity. “Heck,” I said to myself, “I’ve made some great hires and coached a… View details.