How many Salesforce Administrators does your company need to employ? How do you make that decision? These are common questions I hear from friends and colleagues that are using or evaluating Salesforce. So let’s take a look at the two most important things your company should consider: staffing and capacity considerations.
Change Management is the very necessary process that your company uses to ensure growth without chaos. With Salesforce, change could result from any number of things, such as: organizational changes, business process changes, adding or removing processes, modeling modifications, new Salesforce releases, introduction of new custom applications, or integrations. Whatever causes the need for change, the change must be managed through the process of change management. Your Salesforce Administrators need to identify, prioritize, assign, execute, and communicate change to your employees to ensure orderly success.
To consistently ensure high data quality, you need to create a data quality culture. The key to implementing a data quality culture is to focus on the right things at the right time. Initially, it’s all about user adoption. Over time you need to understand usage trends, adopt standards, and then train on common best practices.